Terms of Use
Last updated September 24, 2026
These terms are the agreement between you and Keepen for using the Keepen app for iPhone and this website. By using either, you accept them. They're written to be read, not skimmed past — Keepen is a small, deliberate thing and so are these.
The app
Keepen is a private memory for the people in your life. It is licensed to you, not sold, under Apple’s standard Licensed Application End User License Agreement, and these terms add to it: you may install and use Keepen on Apple devices you own or control, as the App Store’s rules allow. You may not copy, sell, or redistribute the app, or try to extract and republish its source, assets, or models beyond what the license they ship under allows.
Your board is yours — and lives with you
Everything you put into Keepen stays on your device and belongs to you. We claim no rights over your notes, your people, their stickers, or your dates. The flip side of nothing being on our servers is that we hold no copy: if you delete the app, lose the phone, or skip your device's own backups, we cannot recover your board. Keeping your iPhone backed up (to iCloud or a computer) is in your hands.
Keepen Pro
Some features are part of Keepen Pro, a paid upgrade available as a monthly or yearly subscription or a one-time lifetime purchase.
- Payment goes through the App Store and your Apple Account. Prices, taxes, and any free-trial terms are shown before you confirm.
- Subscriptions renew automatically until cancelled. Cancel any time in Settings › your name › Subscriptions, at least 24 hours before the period ends — a cancellation takes effect at the end of the current period, and until then Pro stays on.
- A free trial, where offered, converts to a paid subscription unless cancelled before it ends.
- Refunds are handled by Apple under its own policy — Apple processes the payment, so Apple is the one able to return it.
- If a price changes, Apple notifies you and the change only applies at your next renewal, under the App Store's rules.
- Your purchase belongs to your Apple Account, not to one install: use “Restore Purchases” on the You tab to bring Pro to a new iPhone.
The helper is a small model, not an oracle
Keepen's helper and quick notes run on Apple Intelligence, on your iPhone, and answer from what you wrote on your board. Like all language models, they can be wrong, incomplete, or oddly phrased — treat what they say as a memory aid, not as fact, and not as professional advice of any kind. You're responsible for what you do with it.
Fair use
Don't use Keepen to break the law, to harass or harm anyone, or to attack the app or this website (probing, scraping, disrupting the service). Keepen holds notes about real people — keeping those notes kind and lawful is on you.
What's ours
The Keepen name, the goldfish, the design, and the app's code are ours (or our licensors'). These terms give you the right to use the app, not to reuse its parts elsewhere.
No warranty
Keepen is provided “as is”, without warranties of any kind, express or implied — including fitness for a particular purpose and uninterrupted or error-free operation. We work hard on it; we don't promise it's perfect.
Limitation of liability
To the maximum extent the law allows, we are not liable for indirect, incidental, special, or consequential damages arising from your use of Keepen — including lost data, since the only copy of your board is the one on your device. Where liability cannot be excluded, it is limited to the amount you paid for Keepen Pro in the twelve months before the claim. Nothing in these terms limits rights that consumer law in your country grants you and doesn't let us change.
Ending things
You can stop using Keepen at any time by deleting the app — your board goes with it, and an active subscription is cancelled in your Apple Account's settings, not by deletion. We may stop providing the app or refuse service where these terms are seriously breached; your board, living on your device, remains yours either way.
Changes to these terms
If these terms change in a way that matters, the new version will be posted here with a new date at the top, and continuing to use Keepen after that means accepting the change.